The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We" and "Us" refers to our Company. "Party", "Parties", or "Us" refers to both the Client and ourselves, or either the Client or ourselves.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to prevailing law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Our service enables users to generate annual renewable vessel statements for 0% VAT compliance on stores loaded in the Netherlands, in line with EU Directive 2006/112/EC and Dutch VAT laws. By using this service, you acknowledge that we do not provide tax, legal, or maritime advice.
You agree to:
Failure to comply may result in invalid documents, for which we bear no responsibility.
We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and Dutch AVG. As a data controller, we process personal data (e.g., user contact details, vessel information) solely for the purpose of providing the service, with a lawful basis under Article 6(1)(b) GDPR (contract performance).
In compliance with the EU Data Act (Regulation (EU) 2023/2854, effective September 12, 2025), you have the right to access, port, and switch your data in a structured, machine-readable format (e.g., JSON or CSV) at no additional cost. Contact info@vesselstatement.com to request portability. See our full Privacy Policy for details.
In the event of a personal data breach, we will notify the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) within 72 hours of becoming aware, unless the breach is unlikely to result in a risk to your rights and freedoms.
If the breach poses a high risk (e.g., unauthorised access to vessel or contact data), we will inform you without undue delay via email, describing the breach, potential impacts, and recommended actions (e.g., password changes). You may report suspected breaches to info@vesselstatement.com.
Client records are regarded as confidential and will not be divulged to any third party except as required by law or with your consent. This aligns with our GDPR/AVG obligations. You have the right to request access to or copies of your records with reasonable notice.
We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
You agree not to use the service for:
You shall indemnify, defend, and hold harmless Vesselstatement.com, its officers, employees, and affiliates from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the service, your breach of these terms, or third-party claims related to inaccuracies in generated documents or non-compliance with applicable laws.
You represent and warrant that your use of the service complies with all applicable EU sanctions, export control laws (e.g., Reg. (EU) 2021/821), and anti-money laundering rules. We may refuse or suspend service if your vessel or activities are subject to restrictions.
The service is based on current law (including Directive 2006/112/EC as amended by ViDA); we reserve the right to modify outputs or terms to reflect legal changes, without liability.
Cash or Personal Cheque with Bankers Card, all major Credit/Debit Cards, Bankers Draft or BACS Transfer, and Stripe methods are all acceptable methods of payment. Our terms are payment in full at time of transaction via third party, and will recur per the agreed subscription.
All goods remain the property of the Company until paid for in full. Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Central Bank of the Netherlands base rate on the outstanding balance until such time as the balance is paid in full and final settlement.
We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed EUR 3,000.
Your subscription to our service is for an initial term of one (1) year from the date of first payment, unless otherwise specified at signup. The subscription will automatically renew.
You may view, modify, or upgrade your subscription details at any time via your account dashboard. To cancel, log in to your account and select "Cancel Subscription" (or contact us at info@vesselstatement.com), effective at the end of the current term — no further charges will apply. We will send a confirmation email upon cancellation.
Pro-rata refunds may apply for unused portions if cancelled mid-term due to our material breach (see Warranties section). All subscriptions are non-transferable.
We warrant that the service will materially conform to its description and be available with at least 99% uptime (excluding scheduled maintenance, notified in advance). This warranty does not extend to user-provided data or external factors (e.g., changes in EU law).
In the event of a material failure attributable to us, we will, at our discretion, reprocess the affected statement at no additional charge or refund the fee for that transaction.
For digital services like ours, you have a 14-day cooling-off period from the date of your first access to the service (or confirmation of order, whichever is earlier) to withdraw without reason and receive a full refund.
To exercise this right, notify us in writing at info@vesselstatement.com within 14 days, including your order details. However, if you explicitly request and confirm immediate access to the service (e.g., by generating your first vessel statement), you waive this right, as performance begins before the period ends.
Refunds will be processed via your original payment method within 14 days of receipt of your notice. No refunds apply after waiver or for services fully performed. For disputes, you may use the EU Online Dispute Resolution platform at ec.europa.eu/odr.
Both the Client and Vesselstatement.com have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway, or if required by law, regulatory changes (e.g., ViDA), or to prevent violations.
We may suspend access immediately upon suspicion of non-compliance, with notice where feasible.
All templates, tools, software, and underlying materials used to generate vessel statements are the exclusive intellectual property of Vesselstatement.com. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the generated vessel statements solely for your internal compliance and operational purposes in accordance with EU law.
You retain ownership of any input data you provide (e.g., vessel details) but grant us a perpetual, royalty-free licence to use anonymised versions of such data for service improvement, research, and aggregate reporting. You may not redistribute, modify, commercially exploit, or resell generated documents without our prior written consent.
Links to this website: You may not create a link to any page of this website without our prior written consent. Redistribution or republication of any part of this site or its content is prohibited.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, earthquake, flood or any other natural or man-made eventuality outside of our control, or changes in applicable laws or regulations (e.g., EU VAT or data protection updates).
Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
These terms and conditions are governed exclusively by the laws of the Netherlands. By accessing this website and using our services, you consent to the exclusive jurisdiction of the courts in Leeuwarden (Northern Netherlands District Court) for any disputes arising hereunder.
Disputes shall first be submitted to non-binding mediation under the Netherlands Mediation Institute (NMI) rules before litigation. If any provision is held invalid or unenforceable, it shall be severed, and the remaining provisions shall continue in full force.
These terms, together with our Privacy Policy, constitute the entire agreement between you and Vesselstatement.com. We may assign our rights and obligations without notice; you may not without our prior written consent. No amendment is effective unless in writing and signed by an authorised representative of the Company.
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.
If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.
These Terms and Conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.